Customer Service Representative

Posted: 11/07/2024

Customer Service Representative

Huntley, IL

 

Does the following describe you?

 

We are looking for a highly organized and efficient Secretarial / Office Assistant to join our team. If you have a passion for multitasking, a strong sense of responsibility, and excellent communication skills, we encourage you to apply

 

Job Responsibilities:

  • Email and phone communications directly with client accounts
  • Order entry
  • Close communication with sales and/or customers to obtain and evaluate customer requirements/available data and other preliminary matters pertinent to the inquiry, product, or sale
  • Assist in department improvements to facilitate improved productivity to meet or exceed customer requirements.

 

Skill Requirements:

  • High school diploma or GED required; college degree preferred
  • Excellent interpersonal, communication, and follow-up skills
  • Ability to maintain productivity and professionalism while under pressure to meet deadlines
  • Proficient in Word, Excel, Outlook, and ERP Software
  • 2+ customer service experience

 

Ways to Apply for this Customer Service Representative:

  • Email Ruby at Ruby.garcia@expresspros.com
  • Call or text Ruby at 815-788-8556
  • Visit our local office located at 580 E Terra Cotta Ave., Crystal Lake, IL 60014